Frequently Asked Questions
Everything you need to know about KAILASFUGA performance gear and services.
How do I determine the right size for my KAILASFUGA sportswear?
We provide a comprehensive size guide on each product page. Since performance gear requires a specific fit for optimal aerodynamics and comfort, we recommend measuring your chest, waist, and hips and comparing them to our chart. If you are between sizes, we suggest sizing up for a relaxed fit or sizing down for a compression fit.
What is your shipping policy for international orders?
KAILASFUGA ships worldwide. Standard international shipping typically takes 7-14 business days, while express options are available at checkout for 3-5 day delivery. Please note that customs duties or import taxes may apply depending on your country's regulations.
Can I return or exchange my gear if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be in their original, unworn condition with all tags attached. To initiate a return, please visit our Returns Portal with your order number and email address.
How should I care for my technical sports apparel?
To maintain the integrity of moisture-wicking fabrics and specialized coatings, we recommend machine washing in cold water on a gentle cycle. Avoid fabric softeners and bleach. For best results, hang dry your garments and avoid high-heat tumble drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
Is KAILASFUGA gear suitable for professional-level competition?
Absolutely. Our products are engineered using high-performance textiles and ergonomic designs tested by professional athletes. Whether you are training for a marathon or competing in high-impact sports, our gear is built to withstand extreme conditions.